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ISO/IEC 17065

Bodies certifying products, processes and servicesissuer ISO/IECversion 2012verified 2026-08

ISO/IEC 17065 sets out the requirements for the competence, consistent operation and impartiality of bodies that certify products, processes and services. Product certification is a third-party conformity-assessment activity, and this standard governs how those certifiers must operate. In iGaming it applies to the bodies that certify games and gaming equipment against jurisdictional technical standards, complementing the lab-competence standard (ISO/IEC 17025) that governs the testing itself.

Current version

ISO management standard

2012

What it covers
General requirements: legal, contractual and impartiality obligationsStructural requirements and governance of the certification bodyResource requirements (personnel, evaluation resources, outsourcing)Process requirements: application, evaluation, review, certification decisionSurveillance, changes affecting certification and use of certificates/marksComplaints, appeals and management-system requirements
Applies to
Product/service certification bodies (e.g. gaming certification bodies)Bodies certifying games, RNGs and gaming systems against technical standardsAccreditation bodies assessing certification bodiesScheme owners and regulators relying on third-party certification
Key facts
IssuerISO/IEC
CategoryISO management standard
Where it’s usedGlobal; used as the accreditation criterion for product/service certification bodies, including those certifying gaming products.
Current editionFirst edition, ISO/IEC 17065:2012Replaced ISO/IEC Guide 65:1996.
Full titleConformity assessment — Requirements for bodies certifying products, processes and services
Scope of certifierBodies may certify products, processes and/or services; need not offer all types.Applies to governmental and non-governmental certification bodies.
Role in iGamingGoverns the certification bodies that issue product certificates for games and gaming systems.GLI and eCOGRA hold ISO/IEC 17065 accreditation alongside 17025 and 17020.
Related standards
ISO/IEC 17025ISO/IEC 17020ISO/IEC 17021-1
Related terms
rnggame providerlicence jurisdictionoperator
Sources
ISO/IEC 17065:2012 — official ISO catalogue pageiso.org
ANAB — ISO/IEC 17065 product certification standardanab.ansi.org
GLI — accreditations for ISO/IEC 17025, 17020 and 17065gaminglabs.com

A standard is a ruleset, not a promise. A certificate against ISO/IEC 17065 attests that a game or system met it at test time — it does not change the house edge or guarantee a session outcome. This is a teaching summary; confirm against the issuer (ISO/IEC).

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