Age VerificationThe process an operator uses to confirm a customer is old enough to gamble legally before letting them deposit or play.beginner
Alternative Dispute Resolution (ADR)Independent, out-of-court processes that resolve disputes between players and operators, typically after the operator's own complaints procedure is exhausted.core
AML (Anti-Money Laundering)AML is the set of rules and checks gambling operators use to stop criminals from disguising illegal money as legitimate betting funds.core
B2C vs B2B LicenceThe distinction between licences for operators that offer gambling directly to players and licences for suppliers that provide games or platforms to those operators.core
Beneficial Owner (UBO)The real person who ultimately owns or controls a customer or company, as opposed to the name that appears on paper.core
Customer Due Diligence (CDD)The set of identity, verification and risk-assessment checks a gambling operator performs to understand who a customer is before and during a business relationship.core
Data Protection (GDPR in iGaming)The obligations governing how operators collect, use, secure and retain the large volumes of personal and financial data their compliance duties generate.core
DNFBPA FATF category of non-bank businesses, including casinos, that are brought within anti-money-laundering obligations because of their laundering risk.advanced
Duty of CareThe responsibility of a gambling operator to take reasonable steps to protect customers from gambling-related harm.core
Enhanced Due DiligenceThe deeper set of identity, background, and source-of-funds checks an operator must run on customers who present a higher money-laundering risk.advanced
Financial Action Task Force (FATF)The intergovernmental body that sets international standards for combating money laundering and terrorist financing.core
Financial Risk CheckA check on whether a customer's gambling spend is likely to be financially harmful, ranging from light-touch vulnerability signals to more detailed assessments.core
Game CertificationIndependent testing that confirms a game's fairness, randomness and return-to-player behave as described and meet regulatory technical standards.core
Geolocation ComplianceVerifying a player's physical location to ensure gambling is offered only where the operator is licensed and permitted to do so.core
Key Person LicenceA personal authorisation required for individuals who hold designated key roles or significant control within a licensed gambling operator.advanced
KYC (Know Your Customer)KYC is the process a licensed gambling operator uses to confirm who you really are — your identity, age, and location — before letting you fully deposit, play, or withdraw.core
Licence & JurisdictionA licence is a government regulator's official permission for a gambling company to operate, and the jurisdiction is the specific country or territory whose rules that licence is tied to.core
Money LaunderingThe process of disguising the illegal origin of criminal proceeds so they appear to come from a legitimate source.beginner
Money Laundering Reporting Officer (MLRO)The senior individual accountable for an operator's anti-money-laundering programme and for the decision to report suspicious activity to the authorities.core
Nominated OfficerThe person designated to receive internal reports of suspicion from staff and to decide whether to disclose them to the authorities.core
Ongoing MonitoringThe continuous scrutiny of a customer relationship to keep due-diligence information current and detect activity that does not fit the customer's expected profile.core
Personal Management Licence (PML)A personal licence, notably in Great Britain, required for individuals performing specified management functions at a gambling operator.advanced
Point of Consumption TaxA tax levied on gambling based on where the customer is located rather than where the operator is based.advanced
Politically Exposed PersonA person who holds, or has held, a prominent public position, making them a higher money-laundering and bribery risk that operators must scrutinise more closely.advanced
Risk-Based ApproachThe principle that AML and compliance resources should be directed in proportion to the money-laundering and harm risks that customers, products and channels actually present.core
Sanctions ScreeningChecking customers and payments against government and international sanctions lists to prevent dealing with prohibited people, entities or jurisdictions.core
Self-Exclusion RegisterA scheme that lets people bar themselves from gambling and requires operators to prevent registered individuals from accessing their services.core
Simplified Due Diligence (SDD)A reduced level of customer checks permitted where the money-laundering risk is assessed and evidenced as low.core
Single Customer ViewA capability that combines data across operators so that risks and harm which are invisible within any single account can be seen across a customer's activity industry-wide.advanced
Source of FundsSource of Funds is the evidence a licensed operator requires to confirm where the specific money a player is depositing and gambling with actually came from.core
Suspicious Activity ReportA confidential report an operator files to the authorities when it suspects a customer's money or behaviour may be linked to money laundering or other crime.advanced
Test CertificateThe formal document an accredited test house issues to evidence that a game or gambling system has passed required testing.core
Tipping-OffThe offence of alerting a person that they are, or may be, the subject of a suspicious activity report or money-laundering investigation.core
Transaction MonitoringThe systematic review of deposits, withdrawals and play patterns to detect transactions that may indicate money laundering, fraud or harm.core
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